Privacy Policy for IGNEOUS COACHING

Effective Date: june 1, 2026

At IGNEOUS COACHING, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our coaching services, website, social media pages, training programs, or communications.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Emergency contact details

  • Date of birth (if relevant to coaching or waivers)

Health & Training Information

To provide safe and effective coaching, we may collect:

  • Climbing experience and goals

  • Injury history

  • Physical limitations or medical information you voluntarily provide

  • Training performance data

Payment Information

Payments may be processed through third-party providers. We do not store full credit card or banking information directly.

Website & Social Media Data

If you interact with our website or social media accounts, we may collect:

  • IP address

  • Device/browser information

  • Cookies and analytics data

  • Messages or comments you send us

2. How We Use Your Information

We use your information to:

  • Deliver climbing coaching services

  • Create personalized training programs

  • Communicate about bookings, sessions, and updates

  • Process payments

  • Improve our services and content

  • Maintain safety during coaching activities

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We may share information with:

  • Payment processors

  • Scheduling or coaching software providers

  • Emergency services if required for safety

  • Legal authorities where required by law

All third parties are expected to handle your data securely.

4. Data Storage & Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Request corrections

  • Request deletion of your data

  • Withdraw consent for communications

  • Lodge a complaint with a privacy regulator

To exercise these rights, contact us using the details below.

6. Cookies & Analytics

If we operate a website, it may use cookies or analytics tools to improve user experience and understand website traffic. You can disable cookies through your browser settings.

7. Minors

Our services are not intended for children under 13 without parental or guardian consent.

8. External Links

Our website or social media pages may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, contact:

IGNEOUS COACHING
Email: renematihas1@gmail.com
Instagram: @thatonecompkid
Location: Melbourne, Victoria, Australia